Frequently Asked Questions
Here we address some common questions related to our services. For more detailed information, please check our translation guides or contact our support team.
General Questions
How does the translation process work?
Our translation process begins with you submitting your documents to us. We then assign a qualified translator who is a specialist in the relevant field and language pair. The translator completes the translation, which is then reviewed by a second translator for accuracy before delivery.
Who will translate my documents?
Your documents will be translated by a professional translator with expertise in the specific subject matter and language pair relevant to your needs.
How long does translation take?
The turnaround time depends on the length and complexity of the documents. Generally, we provide an estimated completion date when you place your order.
What languages do you translate?
We offer translation services for a wide range of languages. Please check our website or contact us for a complete list of languages.
What documents do you translate?
We translate various types of documents, including legal, medical, technical, business, and personal documents. If you have a specific document type, please inquire with us.
Will your translation be accepted?
Yes, our translations are professionally done and are accepted by most institutions and authorities. If you need a certified translation, we can provide one to meet official requirements.
Can I supply notes to my translator?
Yes, you can provide any notes or special instructions to help the translator understand your requirements better. This ensures the translation meets your expectations.
How do you keep my information secure?
We prioritize your privacy and security. Our team follows strict confidentiality protocols and uses secure systems to protect your data throughout the translation process.
Certified Translations
What is a certified translation?
A certified translation is a translation accompanied by a statement affirming that the translation is accurate and complete, often required for official or legal purposes.
What will you deliver to me?
For certified translations, you will receive the translated document along with a certification letter confirming the accuracy of the translation.
Do you offer expedited turnaround?
Yes, we offer expedited services for urgent translations. Please specify your deadline when placing your order to ensure timely delivery.
Do you offer notarization?
Yes, we can provide notarization for your certified translations if required.
Can you supply an apostille for my notarized translation?
Yes, we can assist with obtaining an apostille for notarized translations if needed.
Can you send me a physical copy?
Yes, we can send physical copies of your translated documents upon request.
Do you offer currency conversion?
No, we do not offer currency conversion services. Payments are handled in the currency specified on our website.
Do you evaluate foreign credentials?
Yes, we can evaluate foreign credentials for educational or professional purposes. Please contact us for more details.
Can you fill out forms for me?
Yes, we can assist with filling out forms as part of our translation services. Please provide the forms and instructions along with your order.
About Accurate Translate
Can I read reviews or check references?
Yes, you can read reviews and check references on our website or by contacting us directly.
Is Accurate Translate an ATA member?
Yes, we are a proud member of the American Translators Association (ATA).
Where is Accurate Translate located?
Accurate Translate is located in [insert location]. You can find our address and contact information on our website.
Can I send or drop off my documents?
Yes, you can send your documents to us by mail or drop them off at our office. Please contact us for more details on the process.
Do you offer phone support?
Yes, we offer phone support. Please reach out to us during business hours for any assistance you may need.
Other Questions
What is the status of my order?
You can check the status of your order by logging into your account on our website or contacting our support team.
How do I modify or cancel my order?
To modify or cancel your order, please contact us as soon as possible. We will assist you with the necessary changes.
How do I request a revision?
If you need a revision, please contact us with your specific requests or concerns, and we will make the necessary adjustments to ensure your satisfaction.
